This Privacy Policy explains how Hypafy collects, uses, shares, and protects your information when you use our services, including our websites and mobile applications.

1. Information We Collect

• Full name
• Email address
• Phone number
• Payment information (processed via Stripe)
• Location data
• Profile photo
• Date of birth
• University name (optional)
• Student number (optional)

2. How We Collect Information

We collect information directly from you when you:

• Sign up or create an account on our platform
• Purchase event tickets, memberships, or merchandise
• Submit forms or interact with our apps
• Use integrated services like OneSignal for notifications

Payment data is collected securely through our integration with Stripe.

3. How We Use Your Information

• Create and manage your account
• Process payments and ticket orders
• Communicate with you about your purchases and upcoming events
• Improve and personalize your experience
• Send relevant marketing notifications (with your consent)

4. Sharing of Information

We may share limited personal data with trusted third-party services only when necessary:

• Stripe (for secure payment processing)
• OneSignal (for push notifications and email delivery)

We do not sell or trade your personal data.

5. Cookies and Tracking

We do not use cookies or other tracking technologies to monitor user behavior. Any session or state data used is strictly for login or app functionality.

6. Your Data Rights

• You may delete your account and associated personal information at any time through the app or website settings.
• You can opt-out of notifications via device or browser settings.
• For any additional requests, you may contact us directly.

7. Data Storage and Security

Your data is securely stored using third-party cloud services, including AWS and DynamoDB. We take appropriate technical and organizational measures to safeguard your information.

8. Children’s Privacy

While certain events may have age restrictions, we do not enforce a platform-wide age minimum. Users under 18 should only use the service with parental guidance if required by local laws.

9. Updates to This Privacy Policy

We may occasionally update this Privacy Policy. All changes will be posted to this page, and your continued use of the platform implies your acceptance of the updated policy.

10. Contact Us

Syncafy Inc.
Winnipeg, MB, Canada
support@hypafy.com